VNYL

Terms of Service

Last Updated: November 13, 2025

These Terms of Service (“Terms”) constitute a legally binding agreement between you and VNYL (“we,” “us,” or “our”) regarding your use of our podcast hosting platform and related services (the “Service”).

BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1.2 Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Updating the “Last Updated” date at the top of these Terms
  • Sending email notification to your registered email address
  • Posting a prominent notice on the Service

Material changes will take effect 30 days after notice. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and may delete your account.

1.3 Additional Terms

Certain features of the Service may be subject to additional terms and conditions, which will be presented to you at the time you access those features. Those additional terms are incorporated into these Terms by reference.

2. Eligibility and Account Creation

2.1 Age Requirement

You must be at least 18 years old to create an account and use the Service.

By creating an account, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are not barred from using the Service under applicable law

We do not knowingly collect information from or direct the Service to anyone under 18. If you are under 18, do not use the Service.

2.2 Account Registration

To use the Service, you must:

  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

2.3 Account Security

You are responsible for:

  • Keeping your password confidential
  • All activities that occur under your account
  • Immediately notifying us of any security breach

We are not liable for any loss or damage arising from your failure to maintain account security.

2.4 One Account Per User

You may maintain only one account. Creating multiple accounts to circumvent restrictions or for deceptive purposes is prohibited and may result in termination of all your accounts.

3. Content Ownership and License

3.1 Your Content Ownership

You retain full ownership of all content you create and upload to the Service, including:

  • Podcast audio files
  • Episode descriptions and show notes
  • Podcast artwork and images
  • Titles, metadata, and text content
  • Any other original materials you create

We claim no intellectual property rights over your content. Your content is yours, and you are free to use it elsewhere.

3.2 Limited License to Us

By uploading content to the Service, you grant us a non-exclusive, worldwide, royalty-free license to:

  • Host, store, and process your content
  • Transmit, publicly display, and distribute your content
  • Create RSS feeds from your content
  • Generate podcast websites from your content
  • Create derivative copies as necessary for technical operations (encoding, optimization, backups)
  • Make your content available to podcast directories and listening apps

This license is limited to providing and maintaining the Service. We will not:

  • Sell or license your content to third parties
  • Use your content for purposes other than operating the Service
  • Claim ownership of your content
  • Prevent you from using your content elsewhere

This license terminates when you delete your content from the Service, except for cached copies in podcast directories (which are outside our control) and backup systems (which are deleted within 30 days).

3.3 Your Warranties About Your Content

By uploading content to the Service, you represent and warrant that:

  • You own all rights to the content or have obtained all necessary licenses, permissions, and consents
  • You have rights to all music, sound effects, and audio used in your podcast (including licenses from ASCAP, BMI, SESAC, or direct artist permission)
  • You have obtained releases from anyone whose voice or likeness appears in your content
  • Your content does not infringe any third-party intellectual property rights (copyright, trademark, patent, trade secret)
  • Your content complies with all applicable laws and regulations
  • You have the right to grant the licenses described in Section 3.2

Violation of these warranties may result in immediate account termination and legal liability.

3.4 Backup Responsibility

You are solely responsible for maintaining backups of your content. While we implement reasonable backup procedures, we are not responsible for any loss, corruption, or deletion of your content.

Before canceling your account or deleting content, download and save your files. Once deleted, content cannot be recovered from our systems after the backup retention period (30 days).

4. Acceptable Use and Prohibited Content

4.1 General Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Violate Laws:

  • Use the Service for any illegal purpose or in violation of any local, state, national, or international law
  • Violate any regulations or codes of conduct that apply to the podcasting industry

Infringe Rights:

  • Upload content that infringes copyright, trademark, patent, or other intellectual property rights
  • Use another person’s likeness, voice, or personal information without permission
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity

Harm Others:

  • Harass, abuse, threaten, or intimidate any person
  • Post content that is defamatory, libelous, or invasive of privacy
  • Engage in cyberbullying or coordinated harassment

Disrupt the Service:

  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Introduce viruses, malware, or any malicious code
  • Attempt to gain unauthorized access to any portion of the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Deliberately overload or crash our infrastructure

Abuse the Platform:

  • Create multiple accounts to circumvent restrictions
  • Resell or sublicense the Service without authorization
  • Use the Service to send spam or unsolicited communications
  • Upload content you do not have rights to use
  • Engage in any fraudulent activity

4.2 Prohibited Content

You may not upload, post, or transmit content that:

Illegal Content:

  • Violates any applicable law or regulation
  • Promotes or facilitates illegal activities
  • Contains or distributes illegal substances or goods

Harmful to Minors:

  • Contains child sexual abuse material (CSAM) - immediate account termination and law enforcement notification
  • Is harmful to minors in any way
  • Sexualizes, exploits, or endangers children

Sexual Content:

  • Contains pornography or sexually explicit material
  • Exploits or objectifies individuals in a sexual manner

Violent Content:

  • Glorifies, incites, or promotes violence
  • Contains graphic violence or gore intended to shock
  • Provides instructions for creating weapons or explosives

Hateful Content:

  • Promotes hatred, discrimination, or violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
  • Contains hate speech or symbols associated with hate groups

Deceptive Content:

  • Contains malware, viruses, or malicious code
  • Impersonates others or misrepresents your identity
  • Contains phishing attempts or scams
  • Spreads deliberately false or misleading information that causes harm

Infringement:

  • Infringes copyright, trademark, patent, or other intellectual property rights
  • Uses copyrighted music without proper licenses
  • Uses third-party content without permission

Harmful Practices:

  • Promotes self-harm, suicide, or eating disorders
  • Provides instructions for dangerous activities
  • Promotes substance abuse or dangerous consumption

4.3 Monitoring and Enforcement

We do not pre-screen or monitor all content uploaded to the Service. However:

  • We reserve the right to review content at any time
  • We respond to complaints and takedown notices
  • We may remove content that violates these Terms without notice
  • We may suspend or terminate accounts that violate these Terms
  • We may report illegal content to law enforcement

Content moderation is reactive, not proactive. We rely on user reports and automated detection systems.

We are not responsible for user-generated content and do not endorse any opinions expressed by users.

4.4 Reporting Violations

If you believe content on the Service violates these Terms or applicable law:

Email: [email protected]

Include:

  • Your contact information
  • Description of the violation
  • URL or location of the content
  • Why you believe it violates our Terms

We will investigate and respond within 5 business days.

5. Subscription, Billing, and Payments

5.1 Subscription Plans

We offer monthly subscription plans with different features and pricing. Current plans are available at vnyl.fm/pricing.

Plan Features:

  • Storage limits (if applicable)
  • Number of podcasts allowed
  • Analytics features
  • Support level
  • Additional features as specified on the pricing page

We reserve the right to modify pricing and features at any time. Changes to your existing subscription will be communicated 30 days in advance.

5.2 Merchant of Record - Polar.sh

Polar.sh acts as our merchant of record. This means:

  • Polar.sh is the legal seller of the subscription
  • All payments are processed by Polar.sh through Stripe
  • Polar.sh handles sales tax, VAT, and other tax compliance
  • You agree to Polar.sh’s Terms of Service and Privacy Policy (available at polar.sh/legal)

We are responsible for delivering the Service and providing technical support. Polar.sh is responsible for payment processing and billing operations.

5.3 Billing and Payment

Monthly Billing:

  • Subscriptions are billed monthly on the day you signed up
  • Payment is charged automatically to your payment method on file
  • You authorize Polar.sh/Stripe to charge your payment method

Payment Methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • Other methods as supported by Stripe

Failed Payments:

  • If payment fails, we will retry up to 3 times over 10 days
  • You will receive email notifications of failed payments
  • After 3 failed attempts, your account will be suspended
  • To restore access, update your payment method and contact support

Price Changes:

  • We may change subscription prices at any time
  • Existing subscribers will receive 30 days notice of price increases
  • New prices apply at your next renewal after the notice period
  • If you do not accept the new price, cancel before your next billing date

5.4 Refund Policy

All subscription fees are non-refundable except as follows:

Discretionary Refunds: We may, at our sole discretion, provide refunds for:

  • Unused accounts (no uploads or activity within first month)
  • Extended platform outages (>24 consecutive hours)
  • Billing errors or duplicate charges
  • Other exceptional circumstances evaluated case-by-case

How to Request a Refund:

  • Email: [email protected]
  • Subject: “Refund Request”
  • Include: Account email, reason for request, transaction details

Polar.sh Refund Window: Polar.sh reserves the right to issue refunds within 60 days of purchase to prevent chargebacks. This protects both parties from expensive dispute fees.

Chargebacks:

  • Filing a chargeback instead of contacting us may result in account termination
  • Chargebacks cost us $15 each (non-refundable fee from card networks)
  • Repeated chargebacks may result in permanent platform ban

5.5 Free Trials

If offered, free trials include:

  • 14-day access to paid features
  • Requires credit card at signup
  • Automatic billing at trial end (unless cancelled)
  • Email reminder 3 days before trial ends
  • Cancel anytime during trial for no charge

Trial Restrictions:

  • One trial per user (tracked by email and payment method)
  • Cannot create multiple accounts for additional trials
  • Trial abuse results in account termination

5.6 Cancellation

You may cancel at any time through:

Cancellation Terms:

  • Cancellation is effective at the end of your current billing period
  • You retain access to paid features until the end of the paid period
  • No refunds for partial months or unused time
  • You are responsible for downloading your content before cancellation
  • Content is deleted 30 days after cancellation (see Section 12)

Reactivation:

  • You may reactivate a cancelled subscription at any time
  • Reactivation starts a new billing period immediately
  • Previous pricing may not be available

5.7 Taxes

Polar.sh handles all tax compliance including:

  • Sales tax (US)
  • Value Added Tax / VAT (EU and other countries)
  • Goods and Services Tax / GST (where applicable)

Prices shown exclude taxes. Applicable taxes will be added at checkout.

6. Service Availability and Modifications

6.1 Service Availability

We strive to maintain high uptime but do not guarantee uninterrupted availability.

We may experience downtime due to:

  • Scheduled maintenance (announced in advance when possible)
  • Emergency maintenance (security issues, critical bugs)
  • Infrastructure failures (Cloudflare, third-party services)
  • DDoS attacks or security incidents
  • Natural disasters or force majeure events

Scheduled Maintenance:

  • We will provide at least 48 hours notice when possible
  • Maintenance typically occurs during low-traffic periods
  • We aim to complete maintenance within announced windows

Emergency Maintenance:

  • May occur without notice to address critical security or stability issues
  • We will notify users as soon as possible after emergency maintenance begins

Uptime Target: We target 99.5% uptime (excluding scheduled maintenance), but this is not a guarantee or service level agreement (SLA).

6.2 Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue any feature of the Service
  • Change system requirements or supported platforms
  • Update or replace underlying technology
  • Add new features or remove existing features

Notice of Material Changes:

  • 30 days notice for removing major features
  • Immediate implementation for minor changes or improvements
  • No notice required for security updates or bug fixes

Your Rights: If you disagree with service modifications, you may cancel your subscription before changes take effect.

6.3 Beta Features

We may offer beta, experimental, or preview features:

  • Clearly labeled as “Beta,” “Experimental,” or “Preview”
  • Provided “AS IS” without warranties
  • May be unstable, incomplete, or changed without notice
  • May be discontinued at any time
  • Not recommended for production use

Use beta features at your own risk.

7. Account Termination and Suspension

7.1 Termination by You

You may terminate your account at any time by:

  • Using the account deletion feature in your account settings
  • Emailing [email protected] with “Delete My Account” in the subject line

Effect of Termination:

  • Your subscription will be cancelled
  • You will lose access to the Service immediately or at the end of your billing period (your choice)
  • Your content will be deleted according to our data retention policy (Section 12)
  • No refunds will be provided for unused time

7.2 Termination by Us

We may suspend or terminate your account immediately, without notice, if you:

  • Violate these Terms
  • Violate our Acceptable Use Policy (Section 4)
  • Receive three substantiated copyright infringement claims
  • Engage in fraudulent activity
  • Fail to pay subscription fees
  • Abuse or harass our staff or other users
  • Use the Service in a way that causes harm to us or others
  • Engage in illegal activities

Effect of Termination by Us:

  • Immediate loss of access to your account and content
  • Immediate deletion of your content from production systems
  • No refunds for prepaid fees
  • Forfeiture of any remaining subscription time
  • Permanent ban (for serious violations)

We reserve the right to refuse service to anyone for any reason.

7.3 Consequences of Termination

Data Deletion: Upon account termination (by you or us):

  • Your account and content are deleted from production systems immediately
  • Data may remain in backups for up to 30 days (disaster recovery)
  • After 30 days, all data is permanently deleted and cannot be recovered
  • RSS feeds will stop updating and may return 404 errors
  • Podcast directories may cache your content temporarily (outside our control)

Outstanding Obligations: Termination does not relieve you of obligations incurred before termination:

  • Outstanding payment obligations
  • Liability for Terms violations
  • Warranties and indemnification obligations (Section 10)

No Refunds: Unless required by law, we do not provide refunds upon termination.

8. Disclaimers and Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY TO YOU.

8.1 “AS IS” and “AS AVAILABLE” Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • Implied warranties of merchantability (fitness for sale)
  • Implied warranties of fitness for a particular purpose (suitability for your specific needs)
  • Warranties of title (that we own what we’re providing)
  • Warranties of non-infringement (that the Service doesn’t violate third-party rights)
  • Warranties arising from course of dealing or usage of trade

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • Defects will be corrected
  • The Service is free of viruses or harmful components
  • Results from using the Service will be accurate or reliable
  • Any content or information obtained through the Service will meet your needs

8.2 No Guarantees

We do not guarantee:

  • Uptime or availability percentages
  • Data backup or recovery
  • Compatibility with all devices or platforms
  • Support response times
  • Feature availability or performance
  • That your podcast will be accepted by directories
  • That your podcast will gain listeners or generate revenue

You use the Service at your own risk.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY:

Indirect Damages:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Loss of data or content
  • Loss of goodwill or reputation
  • Business interruption
  • Loss of use or inability to use the Service

Even if we have been advised of the possibility of such damages.

Examples of Non-Covered Losses:

  • Your podcast content is lost due to a technical failure
  • Downtime causes you to miss a publication deadline
  • A bug prevents listeners from accessing your episodes
  • Directory rejection prevents distribution of your podcast
  • Security breach results in exposure of your content

8.4 Monetary Cap on Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • $100 USD, or
  • The amount you paid us in the 12 months immediately preceding the claim

This cap applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).

Example: If you paid us $156 over the past year ($13/month × 12 months), our maximum liability to you for any and all claims is $156.

8.5 Exceptions to Limitations

Some jurisdictions do not allow limitation of certain warranties or damages. In such jurisdictions, these limitations apply only to the extent permitted by law.

These limitations do NOT apply to:

  • Our intentional misconduct or gross negligence
  • Death or personal injury caused by our negligence (extremely unlikely for SaaS)
  • Fraud or fraudulent misrepresentation
  • Violations we cannot legally disclaim (varies by jurisdiction)

8.6 Basis of Bargain

You acknowledge that:

  • We have set our prices and offered the Service in reliance on these disclaimers and limitations
  • These disclaimers and limitations reflect a reasonable allocation of risk between us
  • These disclaimers and limitations are an essential basis of our agreement

Without these limitations, we could not offer the Service at this price.

9. Indemnification

You agree to indemnify, defend, and hold harmless VNYL, its owners, employees, and service providers from and against any and all claims, damages, losses, costs, expenses, and liabilities (including reasonable attorneys’ fees) arising from or related to:

Your Content:

  • Any content you upload to the Service
  • Copyright, trademark, or other intellectual property infringement claims
  • Defamation, privacy violations, or publicity rights claims
  • Any harm caused by your content to third parties

Your Use of the Service:

  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of third-party rights
  • Your negligence or willful misconduct

Your Account:

  • Unauthorized use of your account
  • Actions taken by anyone using your account (whether authorized or not)

Examples:

  • If someone sues us because your podcast uses unlicensed music, you must defend us and pay any damages
  • If your podcast defames someone and they sue us, you must indemnify us
  • If you upload malware that harms users, you are responsible for resulting claims

Your Obligations:

  • Defend: Provide legal defense against claims at your expense
  • Indemnify: Reimburse us for costs, damages, and attorney’s fees
  • Cooperate: Provide reasonable cooperation in defense of claims

Our Rights:

  • We may participate in defense with counsel of our choice (at our expense)
  • We must approve any settlement affecting our rights
  • You may not settle claims without our written consent

10.1 Third-Party Services

The Service integrates with third-party services including:

  • OP3 (Open Podcast Prefix Project) for analytics
  • Polar.sh for payment processing
  • Cloudflare for infrastructure and hosting
  • Podcast directories (Apple Podcasts, Spotify, etc.)

You acknowledge that:

  • We do not control these third-party services
  • We are not responsible for their availability, content, or practices
  • Their terms and privacy policies apply to your use of their services
  • We may change or discontinue integrations at any time

The Service may contain links to third-party websites, resources, or services.

We do not:

  • Endorse or recommend third-party content
  • Control third-party websites or services
  • Verify accuracy of third-party information
  • Take responsibility for third-party practices

You acknowledge that:

  • Clicking third-party links is at your own risk
  • Third-party terms and privacy policies apply
  • We are not liable for third-party content or services

10.3 Podcast Directories

When you submit your podcast to directories (Apple Podcasts, Spotify, etc.):

  • You agree to comply with their terms and guidelines
  • We facilitate submission but do not guarantee acceptance
  • Directories may reject, remove, or delist your podcast
  • We are not responsible for directory decisions or policies
  • Changes to your podcast on our platform may take time to propagate to directories

11. Data Retention and Deletion

11.1 Active Accounts

While your account is active, we retain:

  • All content you upload
  • Account information and settings
  • Usage logs and analytics data
  • Support correspondence

Data Location: Your data is stored on Cloudflare infrastructure in their global network. See our Privacy Policy for details.

11.2 Account Cancellation

When you cancel your subscription:

  • Access continues until the end of your current billing period
  • Content remains available until the end of your paid period
  • Download your content before the cancellation effective date
  • RSS feeds continue working until the cancellation effective date

At the end of your paid period:

  • Your account is immediately deactivated
  • You lose access to the Service and your content
  • Your content is deleted from production systems
  • Your RSS feed returns 404 errors

11.3 Data Deletion Timeline

Production Systems:

  • Content deleted immediately upon account closure
  • Database records anonymized or deleted within 24 hours

Backup Systems:

  • Content may remain in encrypted backups for up to 30 days
  • Backups are for disaster recovery only (not accessible to you)
  • After 30 days, backups are permanently deleted

Third-Party Systems:

  • OP3 analytics data (anonymized) persists indefinitely (public data)
  • Polar.sh payment records retained 7 years (legal requirement)
  • Podcast directories may cache your content (outside our control)
  • Cloudflare CDN may cache content temporarily (cleared upon deletion)

Legal Holds: We may retain data longer if required by law, regulation, or to defend legal claims.

11.4 Account Deletion vs. Cancellation

Cancellation: Stops billing, deactivates account at end of billing period

Deletion: Immediately removes account and content (no refund for remaining time)

To request immediate deletion: Email [email protected] with “Delete My Account Immediately” in the subject line. We will delete your account within 48 hours.

12. Intellectual Property Rights

12.1 Our Intellectual Property

The Service and its original content (excluding user content), features, and functionality are owned by [Your Platform Name] and are protected by:

  • Copyright laws
  • Trademark laws
  • Patent laws (if applicable)
  • Trade secret laws
  • Other intellectual property and proprietary rights laws

You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove or modify any proprietary notices or labels
  • Use our trademarks or branding without permission
  • Frame or mirror any part of the Service without permission

12.2 Trademarks

[Your Platform Name] and associated logos are trademarks of [Your Legal Name]. All other trademarks, service marks, and logos used on the Service are the property of their respective owners.

12.3 Feedback and Suggestions

If you provide feedback, suggestions, or ideas about the Service:

  • We may use your feedback without obligation or compensation
  • You grant us a perpetual, irrevocable, worldwide license to use your feedback
  • We are not required to keep your feedback confidential
  • You waive any intellectual property rights in feedback provided to us

Do not provide feedback if you want to retain rights or expect compensation.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through good faith negotiation. If negotiation fails, disputes will be resolved in the courts of Jakarta, Indonesia.

You agree to first attempt to resolve any dispute informally by contacting us at [email protected] before initiating legal proceedings.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms you agree to when using specific features, constitute the entire agreement between you and us regarding the Service.

These Terms supersede all prior agreements, understandings, or communications regarding the Service.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

  • That provision will be modified to the minimum extent necessary to make it valid and enforceable
  • If modification is not possible, the provision will be severed
  • The remaining provisions will remain in full force and effect
  • The invalidity of one provision does not affect the validity of other provisions

14.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Examples:

  • If we don’t enforce a prohibition once, we can still enforce it later
  • If we allow one user to violate Terms, that doesn’t permit others to do so
  • If we delay enforcing Terms, we don’t lose the right to enforce them

Any waiver must be in writing and signed by our authorized representative.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent.

We may assign or transfer these Terms and our rights and obligations:

  • To an affiliate or subsidiary
  • To an acquirer of our business or assets
  • To any third party with or without notice to you

Your rights and obligations under these Terms will bind any permitted assignee.

14.5 Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:

  • Natural disasters (earthquakes, floods, fires, storms)
  • War, terrorism, riots, or civil unrest
  • Pandemic or epidemic
  • Government actions, laws, or regulations
  • Strikes or labor disputes
  • Internet or telecommunications failures
  • Attacks on infrastructure (DDoS, hacking)
  • Failures of third-party services (Cloudflare, AWS)

During force majeure events:

  • Our obligations are suspended for the duration of the event
  • We will make reasonable efforts to minimize disruption
  • We will resume performance as soon as reasonably possible
  • You are not entitled to refunds for force majeure disruptions

14.6 Relationship of Parties

No agency, partnership, joint venture, or employment relationship is created between you and us by these Terms.

You are an independent user of the Service. You have no authority to:

  • Bind us to any obligation
  • Make representations on our behalf
  • Use our name in contracts or agreements
  • Create liability for us

14.7 Survival

Provisions that by their nature should survive termination will survive, including:

  • Content ownership and licenses (Section 3)
  • Warranties and representations (Section 3.3)
  • Limitation of liability (Section 9)
  • Indemnification (Section 10)
  • Intellectual property (Section 12)
  • Dispute resolution (Section 13)
  • Data retention obligations (Section 11)
  • Any accrued payment obligations

14.8 Language

These Terms are written in English. If we provide a translation for your convenience, the English version controls in case of conflicts.

14.9 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

14.10 Electronic Communications

You consent to receive communications from us electronically, including:

  • Email to your registered email address
  • Notices posted on the Service
  • In-app messages or notifications

Electronic communications satisfy any legal requirement for written communication.

15. Platform Shutdown Provisions

15.1 Service Discontinuation

If we decide to discontinue the Service permanently:

Advance Notice:

  • We will provide at least 60 days written notice via email
  • Notice will include the effective shutdown date
  • Notice will explain export and migration procedures

Data Export Period:

  • We will keep the Service operational for at least 30 days after notice
  • You will have full access to download all your content
  • We will provide export tools and documentation
  • We will generate download links for all your audio files

Migration Assistance:

  • We will provide documentation for migrating to other platforms
  • We will keep RSS feeds active for a reasonable transition period
  • We will provide instructions for updating directories

Financial Obligations:

  • Unused subscription fees may be refunded (prorated)
  • Payment obligations cease as of shutdown date

15.2 Your Responsibilities Upon Shutdown

You must:

  • Download all your content before the shutdown date
  • Update your RSS feed URLs in podcast directories
  • Notify your audience of the migration
  • Cancel any integrations or automations

After shutdown:

  • All content will be permanently deleted
  • No data recovery will be possible
  • We are not responsible for content you failed to download

16. Contact Information

16.1 General Inquiries

Email: [email protected] Response Time: Within 2-3 business days

Email: [email protected]

For formal legal communications, including:

  • Subpoenas and court orders
  • Cease and desist letters
  • Legal disputes

16.3 Privacy Requests

Email: [email protected]

For data subject access requests, deletion requests, or privacy concerns.

16.4 Abuse Reports

Email: [email protected]

For reporting Terms violations, prohibited content, or platform abuse.

17. Special Provisions for Different User Types

17.1 Individual Users

If you are using the Service as an individual (not on behalf of a company):

  • You personally agree to these Terms
  • You are personally liable for violations
  • You personally guarantee payment obligations

17.2 Business/Corporate Users

If you are using the Service on behalf of a company or organization:

  • You represent that you have authority to bind that entity
  • The entity agrees to these Terms
  • The entity is liable for violations and obligations
  • You personally guarantee you have authority to accept these Terms

17.3 Resellers (Prohibited)

You may not resell or white-label the Service without our express written permission.

Prohibited activities include:

  • Offering the Service to your own customers under your brand
  • Bundling the Service with other products for resale
  • Creating multiple accounts to redistribute access
  • Using the Service as infrastructure for your own business

Summary of Key Terms

Who Can Use: 18+ years old only

Your Content: You own it 100%, we get limited license to host/deliver it

Your Responsibilities: Keep content legal, don’t infringe copyright, don’t upload prohibited content

Payment: Monthly billing through Polar.sh, non-refundable (with exceptions)

Copyright: DMCA compliance required, 3 strikes = account termination

Warranties: Service provided “AS IS”, no guarantees of uptime or availability

Liability Cap: Maximum $100 or your last 12 months fees (whichever is greater)

Your Risk: You indemnify us for content violations and legal claims

Cancellation: Anytime, effective at end of billing period, data deleted after 30 days

Changes: We may modify Terms with 30 days notice

Disputes: Governed by Indonesian law, jurisdiction in Jakarta

These Terms are effective as of 01 Nov 2025.

By creating an account and using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.